Contact Us About Casino Content and Partnerships
How to Get in Touch
If you need to reach the team behind Casinouk Games Guide, the quickest and most reliable way is email. We use a single address for all incoming messages, so whatever your query, it lands in the right inbox from the start.
Email: [email protected]
What to Write to Us About
We read everything that arrives at our inbox, but these are the three subjects we handle most often:
Corrections and updates to our content. If you’ve spotted outdated information — a bonus that has expired, an operator whose licence status has changed, or a free-spins offer whose terms no longer match what the casino advertises — tell us. Accuracy matters to us, and readers who flag errors help us keep every review and guide current.
Editorial questions. Queries about how we work: how we research an operator, why a casino appears (or doesn’t appear) in our rankings, or how we assess the clarity of terms attached to no-deposit free spins. We’re happy to explain our process.
Partnership and advertising enquiries. If you represent a brand or publisher and want to discuss working with us, use the same address. Please include a clear subject line so we can route your message to the right person internally.
Response Times
We aim to reply to every genuine message within two business days. Complex partnership proposals may take slightly longer to answer properly — if that’s the case, we’ll send a short acknowledgement first so you know your email has been received.
One Important Note
Casinouk Games Guide is a review and information resource. We write about online casinos, their licences, and the offers they run, but we are not a gambling operator and we cannot help with account, deposit, or withdrawal issues on any casino site. Those queries belong with the casino’s own support team — or, if you suspect an operator is acting improperly, with the UK Gambling Commission.
If gambling has stopped being fun — for you or someone close to you — please do not email us about it. We are not equipped to help, and a delay while we redirect your message is time you shouldn’t lose. Instead, contact a dedicated gambling support service directly through our responsible gambling page, where you’ll find details of organisations trained to help, as well as practical tools such as deposit limits and self-exclusion.
A Quick Reminder Before You Play
Wherever you choose to play, always check the operator’s licence on the Gambling Commission’s public register before signing up or depositing. You can search it by operator name, licence number, or website domain — it takes a minute and rules out the risk of playing on an unlicensed site.
Questions, corrections, or ideas — the inbox at [email protected] is open.